Description
The Fourth Edition covers the theory, principles and practice of ADR especially mediation, providing understanding, guidance and authority. It extensively covers other processes including negotiation, arbitration, adjudication, evaluation, collaborative and hybrid processes and a range of aspects related to ADR including court-related practice, ethics, confidentiality and privilege, skills and training and online dispute resolution.
Key features:
• Provides an encyclopedic work of reference for practitioners and students
• Integrates practice and theory of dispute resolution with a national and international perspective
• Explores and integrates models of practice and negotiation
• Expands references to ombudsman, which has become very widely used Publication Date: 07 May 2019
